Help > Program FAQ > Change Orders

Q. Why doesn't the employee pop-up box auto-close?
Q. I submitted a form and there are multiple copies in the [job] Documents Folder. Why?
Q. A document was created in CurrentTrack and I didn't get notified. Why?
Q. How do I delete a document?


Change Orders
Q. Why doesn't the employee pop-up box auto-close?
A. There may be instances when you need to select more than one employee from the list. Rather than requiring you to click the pop-up icon again, CurrentTrack keeps the box open on your screen.
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Q. I submitted a form and there are multiple copies in the [job] Documents Folder. Why?
A. You either used the Back button on your browser or pressed the Submit button more than once. Each time the Submit button is pressed, a new document is created. To delete a duplicate form (other than a Purchase Order), click Delete within the Documents Folder.
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Q. A document was created in CurrentTrack and I didn't get notified. Why?
A. Either you aren't set up to receive automatic notification or you weren't listed in the document cc: field. In order to receive automatic notification, your name must appear in the Notifications list (Administration -- System Administration -- Manage Notifications). With regard to the cc: field, your name can be entered manually or chosen from the employee pop-up box.
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Q. How do I delete a document?
A. To delete a document, go to: Clients & Jobs -- Client -- Job -- I Want To: Open Documents Folder; click Delete.
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