Help > Program FAQ > Broadcast Media Detail

Q. Why doesn't the employee pop-up box auto-close?
Q. I submitted a form and there are multiple copies in the [job] Documents Folder. Why?
Q. A document was created in CurrentTrack and I didn't get notified. Why?
Q. How do I delete a document?
Q. How do I get the numbers in my Broadcast Media Detail to appear in the [job] Financial Report?


Broadcast Media Detail
Q. Why doesn't the employee pop-up box auto-close?
A. There may be instances when you need to select more than one employee from the list. Rather than requiring you to click the pop-up icon again, CurrentTrack keeps the box open on your screen.
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Q. I submitted a form and there are multiple copies in the [job] Documents Folder. Why?
A. You either used the Back button on your browser or pressed the Submit button more than once. Each time the Submit button is pressed, a new document is created. To delete a duplicate form (other than a Purchase Order), click Delete within the Documents Folder.
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Q. A document was created in CurrentTrack and I didn't get notified. Why?
A. Either you aren't set up to receive automatic notification or you weren't listed in the document cc: field. In order to receive automatic notification, your name must appear in the Notifications list (Administration -- System Administration -- Manage Notifications). With regard to the cc: field, your name can be entered manually or chosen from the employee pop-up box.
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Q. How do I delete a document?
A. To delete a document, go to: Clients & Jobs -- Client -- Job -- I Want To: Open Documents Folder; click Delete.
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Q. How do I get the numbers in my Broadcast Media Detail to appear in the [job] Financial Report?
A. After the Client has approved the media buy, you'll need to manually tell CurrentTrack to pull the numbers into the jobs Financial Report. Do this by going to: Clients & Jobs -- Client -- Job -- I Want To: Open Documents Folder. Edit the appropriate Broadcast Media Detail and check the box beside Final Revision. Click Next Step on the next two screens and then check the box beside Enter Monthly Billing Projections Next. Click Submit Broadcast Media Detail. Enter the appropriate dollar figures into the spaces provided and click Submit. Said figures will now appear within the job's Financial Report.
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